dc.contributor.author |
Butgereit, L
|
|
dc.contributor.author |
Botha, RA
|
|
dc.date.accessioned |
2010-07-14T14:22:31Z |
|
dc.date.available |
2010-07-14T14:22:31Z |
|
dc.date.issued |
2010-05 |
|
dc.identifier.citation |
Butgereit, L and Botha, RA. 2010. C³TO: an architecture for implementing a chat based call centre and tutoring online. IST Africa 2010, Durban, South Africa, 19-21 May 2010, pp 6 |
en |
dc.identifier.isbn |
978-1-905824-15-1 |
|
dc.identifier.uri |
www.IST-Africa.org/Conference2010
|
|
dc.identifier.uri |
http://hdl.handle.net/10204/4086
|
|
dc.description |
IST Africa 2010, Durban, South Africa, 19-21 May 2010 |
en |
dc.description.abstract |
The mobile phone is quickly becoming the personal computer of Africa. In Africa the cell phone is widely used, for example, in banking, crime prevention, tracking applications for identification documents, and education. C³TO is an architecture for implementing a call centre over various chat protocols such as Mxit, Jabber, and Google Talk. It is a J2EE based application running with Mobicents and provides the functionality to enable a number of tutors (or counsellors or information officers) to answer questions or provide information to thousands of people using inexpensive chat protocols on their cell phones. The first practical implementation of C³TO was the re-design and re-implementation of the Dr Math project in South Africa where thousands of primary and secondary school pupils get help with their mathematics homework from a handful of university students using Mxit on their cell phones |
en |
dc.language.iso |
en |
en |
dc.publisher |
The authors |
en |
dc.subject |
C³TO |
en |
dc.subject |
Mobicents |
en |
dc.subject |
Mxit |
en |
dc.subject |
Dr Math |
en |
dc.subject |
Jabber |
en |
dc.subject |
Google talk |
en |
dc.subject |
J2EE based application |
en |
dc.subject |
Tutoring online |
en |
dc.subject |
Instant messaging |
en |
dc.subject |
Mobile phones |
en |
dc.subject |
Cell phones |
en |
dc.subject |
IST Africa 2010 |
en |
dc.title |
C³TO: an architecture for implementing a chat based call centre and tutoring online |
en |
dc.type |
Conference Presentation |
en |
dc.identifier.apacitation |
Butgereit, L., & Botha, R. (2010). C³TO: an architecture for implementing a chat based call centre and tutoring online. The authors. http://hdl.handle.net/10204/4086 |
en_ZA |
dc.identifier.chicagocitation |
Butgereit, L, and RA Botha. "C³TO: an architecture for implementing a chat based call centre and tutoring online." (2010): http://hdl.handle.net/10204/4086 |
en_ZA |
dc.identifier.vancouvercitation |
Butgereit L, Botha R, C³TO: an architecture for implementing a chat based call centre and tutoring online; The authors; 2010. http://hdl.handle.net/10204/4086 . |
en_ZA |
dc.identifier.ris |
TY - Conference Presentation
AU - Butgereit, L
AU - Botha, RA
AB - The mobile phone is quickly becoming the personal computer of Africa. In Africa the cell phone is widely used, for example, in banking, crime prevention, tracking applications for identification documents, and education. C³TO is an architecture for implementing a call centre over various chat protocols such as Mxit, Jabber, and Google Talk. It is a J2EE based application running with Mobicents and provides the functionality to enable a number of tutors (or counsellors or information officers) to answer questions or provide information to thousands of people using inexpensive chat protocols on their cell phones. The first practical implementation of C³TO was the re-design and re-implementation of the Dr Math project in South Africa where thousands of primary and secondary school pupils get help with their mathematics homework from a handful of university students using Mxit on their cell phones
DA - 2010-05
DB - ResearchSpace
DP - CSIR
KW - C³TO
KW - Mobicents
KW - Mxit
KW - Dr Math
KW - Jabber
KW - Google talk
KW - J2EE based application
KW - Tutoring online
KW - Instant messaging
KW - Mobile phones
KW - Cell phones
KW - IST Africa 2010
LK - https://researchspace.csir.co.za
PY - 2010
SM - 978-1-905824-15-1
T1 - C³TO: an architecture for implementing a chat based call centre and tutoring online
TI - C³TO: an architecture for implementing a chat based call centre and tutoring online
UR - http://hdl.handle.net/10204/4086
ER -
|
en_ZA |