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Initial fieldwork for LWAZI: a telephone-based spoken dialog system for rural South Africa

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dc.contributor.author Gumede, T
dc.contributor.author Plauche, M
dc.date.accessioned 2010-01-22T10:19:26Z
dc.date.available 2010-01-22T10:19:26Z
dc.date.issued 2009-03
dc.identifier.citation Gumede, T and Plauche, M. 2009. Initial fieldwork for LWAZI: a telephone-based spoken dialog system for rural South Africa. EACL Workshop on Language Technologies for African Languages, Athens, Greece, 31 March 2009, pp 59-65 en
dc.identifier.isbn 1-932432-25-6
dc.identifier.uri http://hdl.handle.net/10204/3912
dc.description Proceedings of the EACL 2009 Workshop on Language Technologies for African Languages – AfLaT 2009, pages 59–65, Athens, Greece, 31 March 2009.Copyright: 2009 Association for Computational Linguistics en
dc.description.abstract This paper describes sociological fieldwork conducted in the autumn of 2008 in eleven rural communities of South Africa. The goal of the fieldwork was to evaluate the potential role of automated telephony services in improving access to important government information and services. Our interviews, focus group discussions and surveys revealed that Lwazi, a telephone-based spoken dialog system, could greatly support current South African government efforts to effectively connect citizens to available services, provided such services be toll free, in local languages, and with content relevant to each community. en
dc.language.iso en en
dc.publisher Association for Computational Linguistics en
dc.subject Automated telephony systems en
dc.subject Spoken dialog systems en
dc.subject Lwazi en
dc.subject Rural areas en
dc.subject Information access en
dc.subject Government information en
dc.subject Government services en
dc.subject Local languages en
dc.subject Language technologies en
dc.subject African languages en
dc.title Initial fieldwork for LWAZI: a telephone-based spoken dialog system for rural South Africa en
dc.type Conference Presentation en
dc.identifier.apacitation Gumede, T., & Plauche, M. (2009). Initial fieldwork for LWAZI: a telephone-based spoken dialog system for rural South Africa. Association for Computational Linguistics. http://hdl.handle.net/10204/3912 en_ZA
dc.identifier.chicagocitation Gumede, T, and M Plauche. "Initial fieldwork for LWAZI: a telephone-based spoken dialog system for rural South Africa." (2009): http://hdl.handle.net/10204/3912 en_ZA
dc.identifier.vancouvercitation Gumede T, Plauche M, Initial fieldwork for LWAZI: a telephone-based spoken dialog system for rural South Africa; Association for Computational Linguistics; 2009. http://hdl.handle.net/10204/3912 . en_ZA
dc.identifier.ris TY - Conference Presentation AU - Gumede, T AU - Plauche, M AB - This paper describes sociological fieldwork conducted in the autumn of 2008 in eleven rural communities of South Africa. The goal of the fieldwork was to evaluate the potential role of automated telephony services in improving access to important government information and services. Our interviews, focus group discussions and surveys revealed that Lwazi, a telephone-based spoken dialog system, could greatly support current South African government efforts to effectively connect citizens to available services, provided such services be toll free, in local languages, and with content relevant to each community. DA - 2009-03 DB - ResearchSpace DP - CSIR KW - Automated telephony systems KW - Spoken dialog systems KW - Lwazi KW - Rural areas KW - Information access KW - Government information KW - Government services KW - Local languages KW - Language technologies KW - African languages LK - https://researchspace.csir.co.za PY - 2009 SM - 1-932432-25-6 T1 - Initial fieldwork for LWAZI: a telephone-based spoken dialog system for rural South Africa TI - Initial fieldwork for LWAZI: a telephone-based spoken dialog system for rural South Africa UR - http://hdl.handle.net/10204/3912 ER - en_ZA


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