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Dialogue design for the openphone system

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dc.contributor.author Ndwe, TJ
dc.contributor.author Sharma, Ameeth
dc.contributor.author Kgampe, M
dc.contributor.author Kuun, C
dc.date.accessioned 2008-12-05T09:08:57Z
dc.date.available 2008-12-05T09:08:57Z
dc.date.issued 2008-11
dc.identifier.citation Ndwe, TJ, Sharma, A, Kgampe, M et al. 2008. Dialogue design for the openphone system. Science Real & Relevant: 2nd CSIR Biennial Conference, CSIR International Convention Centre Pretoria, 17 & 18 November 2008, pp 1 en
dc.identifier.uri http://hdl.handle.net/10204/2663
dc.description Science Real & Relevant: 2nd CSIR Biennial Conference, CSIR International Convention Centre Pretoria, 17 & 18 November 2008, pp 1 en
dc.description.abstract Skilful dialogue design in an interactive voice response system has facilitated the effective use of a telephone-based health information syatem ny caregivers to HIV/AIDS-infected childern in Botswana. The intended users, caregivers, can access information over telephone line in their local language. This uniqueness necessitates the design of a system to meet specific concerns and decisions, which will ensure its usefulness and usability to its intended users. This document describes both context and content design of the dialogue system. en
dc.language.iso en en
dc.publisher CSIR en
dc.subject Openphone system en
dc.subject BBCCCoE en
dc.subject IVR system en
dc.subject CSIR Conference 2008
dc.title Dialogue design for the openphone system en
dc.type Conference Presentation en
dc.identifier.apacitation Ndwe, T., Sharma, A., Kgampe, M., & Kuun, C. (2008). Dialogue design for the openphone system. CSIR. http://hdl.handle.net/10204/2663 en_ZA
dc.identifier.chicagocitation Ndwe, TJ, Ameeth Sharma, M Kgampe, and C Kuun. "Dialogue design for the openphone system." (2008): http://hdl.handle.net/10204/2663 en_ZA
dc.identifier.vancouvercitation Ndwe T, Sharma A, Kgampe M, Kuun C, Dialogue design for the openphone system; CSIR; 2008. http://hdl.handle.net/10204/2663 . en_ZA
dc.identifier.ris TY - Conference Presentation AU - Ndwe, TJ AU - Sharma, Ameeth AU - Kgampe, M AU - Kuun, C AB - Skilful dialogue design in an interactive voice response system has facilitated the effective use of a telephone-based health information syatem ny caregivers to HIV/AIDS-infected childern in Botswana. The intended users, caregivers, can access information over telephone line in their local language. This uniqueness necessitates the design of a system to meet specific concerns and decisions, which will ensure its usefulness and usability to its intended users. This document describes both context and content design of the dialogue system. DA - 2008-11 DB - ResearchSpace DP - CSIR KW - Openphone system KW - BBCCCoE KW - IVR system KW - CSIR Conference 2008 LK - https://researchspace.csir.co.za PY - 2008 T1 - Dialogue design for the openphone system TI - Dialogue design for the openphone system UR - http://hdl.handle.net/10204/2663 ER - en_ZA


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